We have compiled a list of your most frequently asked questions to ensure your shopping experience is as seamless as possible. If you can't find the answer you are looking for, feel free to email us on firstname.lastname@example.org, we are always happy to help.
To find your perfect size, please refer to our size guide page as well as any fit notes listed in the product details for your chosen styles. Need more help? Call us on +919971767125
All Maarteeni styles are handmade in limited numbers and are not restocked. We want to ensure each piece you buy is special and available in limited quantities. We will recommend signing up to our newsletter so you are the first to know about new arrivals and special offers. For any styles you are currently loving we highly recommend ordering as soon as possible to ensure you don’t miss out.
Every single Maarteeni swimwear piece is made from 95% recycled plastic waste & 5% stretch.
We accept most credit cards and PayPal.
No, you can check out as a guest or you can create an account. The benefits of creating an account are that when you sign in next time your shipping and billing addresses will be automatically inputted saving you time. You will also be able to keep track of past orders.
Yes, purchasing from our online store is extremely safe and secure. We do not store your credit card details nor do we share your personal information with any third party.
Once your order has been shipped your email confirmation will include a tracking number to ensure that you can track your parcel right up until it arrives.
We do everything we can to fulfill orders quickly and unfortunately cannot make updates after an order has been placed. These changes include removing or adding products and/or changing the delivery address. If a mistake has been made with your order information, it’s quickest to create a new order with the correct information. You can let us know via email email@example.com. We will work with you to make the refund process smooth and quick.
Each of our exquisitely handcrafted garments go through multiple quality checks, not just at our facility, but also at our warehouse. In the case that you have received a damaged product, please accept our sincere apology and email us at firstname.lastname@example.org to initiate a refund or exchange.
Please ensure that you send us a photograph of the damaged item within 12 hours of receipt, to the email address stated above. This will enable us to initiate processing the return.
Don’t pack wet suits with other garments.
Try not to keep your suit balled up for extended periods of time—especially if it's still wet. Certain lotions and sprays may stain suits, so try not to apply them directly to the fabrics.
Gentle machine warm wash, do not bleach, do not tumble dry, do not iron do not dry clean, wash similar colors together.
There are two things at the root of everything we do: our customers, and our planet. We believe that the companies of the future must have sustainability at the core of their business model to make a lasting impact and do right by the environment. We are not perfect, but we are working toward sustainability at every turn.